I was in the city centre yesteday getting me ISAs in order before the end of the tax year, and pnon the way home I called into Fones 4 U “just to see what I could do about changing mcontract o more minutes and if they might deem to give me a better phone and/or a free laptop” well you never know. As soon as I sat and “Coleen” starting dealing my enquiry had this sinking feeling that I wasnt going to get out without selling my soul or at least more than I wanted too. After taking me through a lsit of questions and being told about the insurance I needed (I have never broke or lost a phone so I dont think I need insurance-and it was a tenner a month too). So she eventually brings me a phone which I played with for a a bit, I’m not really sure what I was supposed to tell in 10 minutes but I wasnt impressed actually. thought nah, its £35 a month, its the wrong network, its the wrong phone  (LG not Sony ericcson) so I said I’ll think about it……..Whaaaaaaaa.
Short of an alarm going off, the effect was a bit like if I’d got my knob out. They are obviously used to a younger clientele who will just impulse buy, I wanted to go and think about, but they obviously didnt, firstly Colleen wanted to knwo what was wrong with the “deal” and then the manager came over and wanted to know what was wrong….I told him all I wanted to do was think about , but  was told that “that offer was only applicable right here right now”, so right there right then I walked out.

Note to training section of “Telephones for You”, stop being so pushy, word of mouth is worth lots more than their range of TVadverts which seem to show their clients as being Morons.

They’ve lost me (and you?) for good. Incidentally passing the Orange shop across from fones 4 U, went in, the man there said, just give us a call and we will up the minutes to 300, duh!

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